/* Landing support only. Email replies; no live-operator availability claim. */
#chatToggle.vim-support-launcher {
  --support-bottom: 96px;
  position: fixed; right: 34px; bottom: var(--support-bottom);
  z-index: 180; display: grid; place-items: center;
  width: 62px; height: 62px; padding: 0; border-radius: 50%;
  border: 1px solid #70e1e5; background: #00adba; color: #fff;
  box-shadow: 0 10px 30px #06343d20; cursor: pointer;
}
#chatToggle.vim-support-launcher svg { width: 29px; height: 29px; }
#chatToggle.vim-support-launcher::after {
  content: ''; position: absolute; top: 2px; right: 4px;
  width: 9px; height: 9px; border: 2px solid white;
  border-radius: 50%; background: #4dd2af;
}
#chatToggle.vim-support-launcher:focus-visible,
.vim-support-panel :focus-visible { outline: 3px solid #008f9b; outline-offset: 3px; }
.vim-support-panel {
  padding: 0; margin: 0; min-height: 0; height: auto;
  position: fixed; z-index: 200; inset: auto;
  left: 50vw; top: var(--support-modal-top, 50dvh); transform: translate(-50%, -50%);
  width: min(800px, calc(100vw - 48px)); max-width: none;
  height: min(620px, calc(100dvh - 48px));
  max-height: min(760px, calc(100dvh - 48px));
  display: flex; flex-direction: column; overflow: hidden;
  border: 1px solid #d8e7e9; border-radius: 26px; background: #fff;
  color: #08333c; box-shadow: 0 16px 60px #052b3b30;
  font-size: 16px; line-height: 1.5; box-sizing: border-box;
}
.vim-support-panel[hidden], .vim-support-panel:not([open]) { display: none; }
.vim-support-panel::backdrop { background: #0b303e80; }
html.vim-support-modal-open { overflow: hidden; }
.vim-support-head { display: flex; align-items: center; justify-content: space-between; gap: 18px; padding: 24px 30px; border-bottom: 1px solid #d8e7e9; background: #fff; color: #08333c; flex-shrink: 0; }
.vim-support-profile { display: flex; align-items: center; gap: 16px; min-width: 0; }
.vim-support-logo { width: 116px; height: 42px; object-fit: contain; flex-shrink: 0; }
.vim-support-heading { min-width: 0; }
.vim-support-head h2 { margin: 0; color: inherit; font-size: 24px; line-height: 1.3; }
.vim-support-agent { display: flex; flex-wrap: wrap; align-items: center; gap: 4px 10px; margin: 7px 0 0; color: #547780; font-size: 14px; line-height: 1.45; }
.vim-support-close { min-width: 48px; width: 48px; height: 48px; padding: 0; border: 0; border-radius: 50%; background: #eff5f6; color: #244e58; font: inherit; font-size: 30px; line-height: 1; cursor: pointer; flex-shrink: 0; }
.vim-support-content { display: flex; flex-direction: column; overflow: hidden; min-height: 0; flex: 1; }
.vim-support-transcript { flex: 1 1 0; min-height: 0; padding: 20px 30px; overflow: auto; overscroll-behavior: contain; }
.vim-support-composer { flex: 0 1 auto; min-height: 0; padding: 18px 30px 22px; border-top: 1px solid #e1ebed; background: #fff; overflow: auto; overscroll-behavior: contain; }
.vim-support-messages { display: grid; gap: 12px; }
.vim-support-bubble { margin: 0; padding: 12px 15px; border-radius: 13px 13px 13px 3px; background: #f0f6f7; overflow-wrap: anywhere; white-space: pre-wrap; }
.vim-support-messages > [data-i18n="support.greeting"] { padding: 0; background: transparent; color: #41656f; }
.vim-support-bubble-user { max-width: 88%; margin: 0; justify-self: end; border-radius: 13px 13px 3px 13px; background: #d9f5f3; }
.vim-support-bubble-auto { max-width: 88%; justify-self: start; }
.vim-support-form { display: grid; gap: 9px; }
.vim-support-form label { font-size: 16px; font-weight: 600; }
.vim-support-email-field { display: grid; gap: 9px; margin-bottom: 7px; }
.vim-support-email-field[hidden] { display: none; }
.vim-support-message-row { display: flex; align-items: center; justify-content: space-between; flex-wrap: wrap; gap: 4px 12px; }
.vim-support-change-email { border: 0; border-radius: 8px; background: transparent; color: #367481; font: inherit; font-size: 13px; padding: 5px 0; cursor: pointer; }
.vim-support-change-email[hidden] { display: none; }
.vim-support-form input, .vim-support-form textarea {
  width: 100%; box-sizing: border-box; border: 1px solid #bcd0d4; border-radius: 15px;
  padding: 14px 15px; font: inherit; color: #08333c; background: #fff;
}
.vim-support-form textarea { height: 96px; min-height: 72px; max-height: 180px; resize: vertical; }
.vim-support-form button[type=submit] { min-height: 54px; margin-top: 4px; padding: 12px 18px; border: 0; border-radius: 15px; background: #009aa7; color: #fff; font: inherit; font-weight: 700; cursor: pointer; }
.vim-support-form button:disabled { opacity: .6; cursor: wait; }
.vim-support-status { margin: 12px 0 0; font-size: 14px; color: #3a626b; }
.vim-support-status:empty { display: none; }
.vim-support-status[data-error=true] { color: #a32c34; }
.vim-support-privacy { margin: 14px 0 0; font-size: 13px; }
.vim-support-privacy a { color: #36626a; text-decoration: underline; }
@media (max-width: 760px) {
  #chatToggle.vim-support-launcher { --support-bottom: calc(80px + env(safe-area-inset-bottom, 0px)); right: 18px; width: 56px; height: 56px; }
  .vim-support-panel { width: calc(100vw - 24px); height: min(620px, calc(100dvh - 24px)); max-height: calc(100dvh - 24px); border-radius: 22px; }
  .vim-support-head { padding: 18px; gap: 10px; }
  .vim-support-profile { gap: 10px; }
  .vim-support-logo { width: 88px; height: 32px; }
  .vim-support-head h2 { font-size: 20px; }
  .vim-support-agent { font-size: 12px; gap: 3px 7px; margin-top: 5px; }
  .vim-support-close { min-width: 44px; width: 44px; height: 44px; font-size: 28px; }
  .vim-support-transcript { padding: 16px 18px; }
  .vim-support-composer { padding: 14px 18px 18px; }
  .vim-support-form label { font-size: 15px; }
  .vim-support-form input, .vim-support-form textarea { font-size: 16px; }
  .vim-support-form textarea { height: 100px; min-height: 80px; }
  .vim-support-form button[type=submit] { min-height: 52px; }
}
.vim-support-panel.is-short .vim-support-head { padding: 10px 18px; }
.vim-support-panel.is-short .vim-support-agent { display: none; }
.vim-support-panel.is-short .vim-support-transcript { padding: 10px 18px; }
.vim-support-panel.is-short .vim-support-composer { padding: 10px 18px; }
.vim-support-panel.is-short .vim-support-form, .vim-support-panel.is-short .vim-support-email-field { gap: 6px; }
.vim-support-panel.is-short .vim-support-email-field { margin-bottom: 0; }
.vim-support-panel.is-short .vim-support-form input, .vim-support-panel.is-short .vim-support-form textarea { padding: 8px 12px; }
.vim-support-panel.is-short .vim-support-form textarea { height: 60px; min-height: 56px; max-height: 80px; }
.vim-support-panel.is-short .vim-support-form button[type=submit] { min-height: 44px; margin-top: 0; padding: 9px 14px; }
.vim-support-panel.is-short .vim-support-privacy { margin-top: 6px; font-size: 12px; }
@media (prefers-reduced-motion: reduce) { .vim-support-panel { scroll-behavior: auto; } }

/* Long translated headings must leave room for the close button on small phones. */
.vim-support-profile{flex:1}
.vim-support-heading{overflow-wrap:anywhere}
@media(max-width:400px){
 .vim-support-head{align-items:flex-start}
 .vim-support-logo{width:64px;height:28px}
 .vim-support-head h2{font-size:18px}
}